Comment 25 for bug 894112

I feel accordingly bad about my clunky communication here. I committed a change to trunk for this, but since it really could use further discussion I moved it to its own branch. I'll link that branch to this bug report.

It's important to keep things simple here, so I think there is an either-or choice between Ask Ubuntu, the Forums, or something else — whether we like it or not. That's why I've been so reluctant to change the existing link, and somehow I just never got it through my head you meant to add new stuff!

If you have any cool ideas to handle more information here, feel free to propose them in a branch (or the mailing list, or here, or wherever), but do keep in mind: the slideshow is transient, and definitely not a reference. Ideally, it'll just strengthen a connection the user might already be making, such as that help exists on the Ubuntu website. There always will be some, but there shouldn't be a _prominent_ sense of "I might need to remember this" or (later on) "I wish I'd remembered that," because that discourages people, and I bet that discouragement happens exponentially.
That's why ubuntu.com/support is important. It's familiar, and it has all those support options we missed. We show an immediate example of a support community (currently Ask Ubuntu), and then we establish where that came from :)

(Though I don't really know if people will read a URL like that to see ubuntu.com and Support, so I could be talking nonsense about familiarity. Wouldn't be the first time).