In my personal original scenario, System -> Administration -> Network didn't list my wireless adapter, and the correct next step was to set up NDISWrapper. However, simply pointing the user at System -> Administration -> Network and leaving the other steps intact could lead them to believe there is a hardware problem per step 3.
In my personal original scenario, System -> Administration -> Network didn't list my wireless adapter, and the correct next step was to set up NDISWrapper. However, simply pointing the user at System -> Administration -> Network and leaving the other steps intact could lead them to believe there is a hardware problem per step 3.