Arrow keys do not open and close threads

Bug #39363 reported by Matthew East
16
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Evolution
Won't Fix
Wishlist
evolution (Ubuntu)
Won't Fix
Medium
Ubuntu Desktop Bugs

Bug Description

1. Click on an email in "thread view" in evolution.
2. Attempt to use arrow keys to expand or close thread

Result - It doesn't work
This should work - it worked in the version of Ubuntu which comes with Breezy. It's a very useful function and it's very hard to get used to living without it!

Matt

Related branches

Revision history for this message
Daniel Holbach (dholbach) wrote :

Thanks for your bug report. Which key combination used to work for you in Breezy? I never used those and I couldn't find upstream bug reports complaining about that.

Changed in evolution:
assignee: nobody → desktop-bugs
status: Unconfirmed → Needs Info
Revision history for this message
Matthew East (mdke) wrote : Re: [Bug 39363] Re: Arrow keys do not open and close threads

On Thu, 2006-04-13 at 09:48 +0000, Daniel Holbach wrote:
> Thanks for your bug report. Which key combination used to work for you in Breezy? I never used those and I couldn't find upstream bug reports complaining about that.

The right arrow would expand the thread, and the left arrow would
collapse it.

Matt
--
<email address hidden>
gnupg pub 1024D/0E6B06FF

Revision history for this message
Daniel Holbach (dholbach) wrote :

According to http://bugzilla.gnome.org/show_bug.cgi?id=272342 we might need your output of:
* xprop -root | grep XKB
* gconftool-2 -R /desktop/gnome/peripherals/keyboard/xkb
* xdpyinfo | head

Revision history for this message
Daniel Holbach (dholbach) wrote :

The arrows don't work for me neither, added the output to the usptream bug.

Revision history for this message
Matthew East (mdke) wrote :

On Thu, 2006-04-13 at 11:25 +0000, Daniel Holbach wrote:
> According to http://bugzilla.gnome.org/show_bug.cgi?id=272342 we might need your output of:
> * xprop -root | grep XKB

_XKB_RULES_NAMES_BACKUP(STRING) = "xorg", "pc105", "gb", "", ""
_XKB_RULES_NAMES(STRING) = "xorg", "pc105", "gb", "", ""

> * gconftool-2 -R /desktop/gnome/peripherals/keyboard/xkb

No output.

> * xdpyinfo | head

name of display: :0.0
version number: 11.0
vendor string: The X.Org Foundation
vendor release number: 70000000
X.Org version: 7.0.0
maximum request size: 16777212 bytes
motion buffer size: 256
bitmap unit, bit order, padding: 32, LSBFirst, 32
image byte order: LSBFirst
number of supported pixmap formats: 7

HTH! Matt
--
<email address hidden>
gnupg pub 1024D/0E6B06FF

Revision history for this message
Daniel Holbach (dholbach) wrote :

Make that:
     gconftool-2 -R /desktop/gnome/peripherals/keyboard/kbd

Revision history for this message
Matthew East (mdke) wrote :

On Thu, 2006-04-13 at 11:52 +0000, Daniel Holbach wrote:
> gconftool-2 -R /desktop/gnome/peripherals/keyboard/kbd

 layouts = []
 model =
 overrideSettings = true
 options = []

--
<email address hidden>
gnupg pub 1024D/0E6B06FF

Revision history for this message
Daniel Holbach (dholbach) wrote :

I forwarded your information.

Changed in evolution:
status: Needs Info → Confirmed
Revision history for this message
Matthew East (mdke) wrote :

On Thu, 2006-04-13 at 14:17 +0000, Daniel Holbach wrote:
> I forwarded your information.

Thanks. If any extra information helps, the - and + keys don't work to
expand/collapse either.

Matt
--
<email address hidden>
gnupg pub 1024D/0E6B06FF

Revision history for this message
Mathijs (mdenburger) wrote :

In Gutsy (Evolution 2.12.1) the arrow keys only work in combination with SHIFT, which is better than nothing but not ideal. So, 'SHIFT-right' opens a mail thread, and 'SHIFT-left' closes it. Why not simply use 'right' and 'left'? This seems more logic, and makes it a lot easier to browse through your mail in thread view.

Revision history for this message
Volodymyr Buell (vbuell) wrote :

The same in gutsy. Maybe there is a way to change shortcuts for tree collapsing and expanding to just left and right like it was in older versions? Because it looks not so userfriendly as it might be...

Changed in evolution:
status: Confirmed → Invalid
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Fixed upstream, thanks.

Changed in evolution:
status: Confirmed → Fix Committed
Changed in evolution:
status: Unknown → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package evolution - 2.21.91-0ubuntu1

---------------
evolution (2.21.91-0ubuntu1) hardy; urgency=low

  * New upstream version:
    New in 2.21.91
    Documentation update for 2.22.
    Bug Fixes:
    - #240073 - Fix regression in strike out completed task
    - #249501 - Fix for attachments with '%' in the filename to be handled well
    - #395939 - Free alarms
    - #411576 - Give gconf option to have same fonts in vertical view column.
    - #468427 - Fixes lots of crashes around itip-formatter
    - #502571 - Name change to Crash Detection
    - #506948 - Unescape while copying urls
    - #509741 - Crash while asking certificate popup
    - #510642 - Improved error messages
    - #514736 - Added application/ms-tnef to supported mime type.
    - #514771 - Fixes a crash while decoding attachments
    - #511600 - Doc fixes
    - #511602 - Doc fixes
    - #512623 - Fix keystates for thread expand (lp: #39363)
    - #513285 - Do not use entities in doc
    - #513395 - Make sure that camel url isn't null
    - #515054 - Better spam support - Upsync SPAM flags
    Other Contributors:
    Windows build fixes
    G_STRFUNC build fixes
    Fix for Google Calendar Alarm

 -- Sebastien Bacher <email address hidden> Mon, 11 Feb 2008 19:02:07 +0100

Changed in evolution:
status: Fix Committed → Fix Released
Revision history for this message
Mathijs (mdenburger) wrote :

Whatever the fix was, it did not solve this problem for me. This bug is still present in evolution-2.22.1-0ubuntu3 that comes with Hardy. The 'left' and 'right' key do not do anything, but SHIFT-left closes and SHIFT-right opens a thread.

Changed in evolution:
importance: Unknown → Medium
Revision history for this message
Alexey Spiridonov (snarkmaster) wrote :

I still have this problem in Ubuntu 10.04, Evolution 2.28.3. The only way I can collapse/expand threads is "Shift--" and "Shift-+". This is pretty useless for quick navigation.

Revision history for this message
Alexey Spiridonov (snarkmaster) wrote :

Still a problem in 10.04, improved but not actually fixed.

Changed in evolution (Ubuntu):
status: Fix Released → New
Revision history for this message
Alexey Spiridonov (snarkmaster) wrote :

I looked at the upstream bug, it seems like they wanted to enable Shift-Left and Shift-Right, whereas the standard in all other applications I've used is Left and Right.

The shortcuts of "Shift-Left", "Shift-Right", "Shift-+", and "Shift--" are not discoverable. It took me a substantial amount of googling to even find this page.

Upstream needs to fix this to be Left/Right.

Revision history for this message
Maarten Bezemer (veger) wrote :

I have opened an upstream enchancement report to solve this request. Or make the key configurable to keep everyone happy.

Revision history for this message
Maarten Bezemer (veger) wrote :

Changed upstream link to a new enhancement request for using plain left/right arrow key.

Changed in evolution:
importance: Medium → Unknown
status: Fix Released → Unknown
Changed in evolution:
importance: Unknown → Wishlist
status: Unknown → New
Changed in evolution:
status: New → Won't Fix
Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

Closing as Won't Fix as per how the bug was closed upstream. This is both non-trivial to implement for the reasons provided in the upstream bug report, and there is a clear and easy workaround: using Shift - Arrow to open and close threads.

Thanks!

Changed in evolution (Ubuntu):
status: New → Won't Fix
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