Code review comment for lp:~edwin-grubbs/launchpad/bug-597738-bug-service-status

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Edwin Grubbs (edwin-grubbs) wrote :

> Hi Edwin!
> Thanks for adding these helpful comments. I think the help link is very
> important. Although you don't mention it it looks like you did the same for
> answers. Generally this looks good to me although I have a few small comments.
>
> "Launchpad does not know where to forward bug reports to contact the
> developers of Mozilla Firefox."
> That sentence seems to either be missing a "to" or I am misunderstanding it.
> Maybe it should simply be "Launchpad does not know where to forward bug
> reports to." or even just "Bugs are not tracked in Launchpad". The latter is
> consistent with "Bugs are tracked in The Mozilla.org Bug Tracker."

The reason for the wordiness is that I'm trying to explain to the user the difference between reporting a bug on ubuntu's firefox package and reporting a bug to the actual developers, since this page will suggest reporting a bug on the package if the project doesn't use Launchpad as their bug tracker. I want to avoid saying "Bugs are not tracked in Launchpad. You can submit a bug for the firefox package." since that sounds contradictory.

How does this sound? "Mozilla Firefox must be configured in order for Launchpad to forward bugs to the project's developers."

> I wonder if the next line should be prefixed with "Hint: Launchpad keeps track
> of ..." to make clear it's a hint and not contradicting the previous line. The
> same line on the answers page should be worded similarly.
>
> Actually, I think these wording questions are Matt Revell's domain .... ;-)
>
> OK, here is the real UI issue I have:
> "Launchpad allows your project to track questions and create FAQs." sits right
> on top the helpful links. There should at least be some padding in between
> those but really I think that line should go away completely. It can be
> integrated in the help link, e.g. "Getting started with offering support for
> your project." which explains a bit more what this is about.

I think that getting rid of the text looks cleaner than integrating it with the help link, but I don't know how important it is to explain that "offering support" means tracking questions and creating FAQs.

I'll let the secondary UI reviewer weigh in before I change the branch.

> With that last change in place, I can approve the UI here. That's it. ;-)
>
> Henning

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