Can't auth against U1 in g-s

confirmed on current xenial...

discussed on IRC, new snapd requires to use sudo to login so gnome-software needs to be updated (it doesn't if you are still loged in though, which made some not able to reproduce using "snap login <email>" until you snap logout)

Um, using sudo really isn't an option... Do you have the IRC trace for this??

Emailed the IRC logs to you.

Status changed to 'Confirmed' because the bug affects multiple users.

Reason for breakage: snapd removed non-root support in:

commit 8f981ca652e9bffe587254c5c55177965eb3fcfd
Author: John R. Lenton <email address hidden>
Date: Wed Aug 3 21:35:23 2016 +0100

    daemon: stop using group membership as succedaneous of running things with sudo

This broke gnome-software, which is running as non-root...

The long term solution is to create a new D-Bus service that allows non-root users to get a Macaroon from snapd and uses Polkit to authorize. This is being added to snapd-glib.

As a short term solution, we really need to revert this change in Xenial...

Main inclusion request for snapd-glib in bug 1620159.

Today I was trying to install a snap package for the very first time. The app was 'Krita' ('krita' in the Ubuntu Store). I was surprised I have to log in to UbuntuOne account to install the app and later disappointed it is actually not possible. I was about to file a bug but I spotted this one :)

This is currently blocked on a security review for snapd-glib.

Thanks for the update, Robert

Yesterday I tried to install VLC non-free from Gnome Software and were asked to login to Ubuntu One, which do not work as it keeps saying Password or email is wrong. Obviously neither email or password are worng when I'm able to write here, after signed in through Ubuntu One in web browser - People above agree that this is a bug.

But wouldn't it be an idea to actually inform people of this through computer magazines or sites like https://sites.google.com/site/easylinuxtipsproject/ were people go for help setting up Ubuntu after install - so that they don't have to waste time running around on the net trying to figure out why this happens - since developers here have known about this since August 25.

It wouldn't take you more than a few minutes posting: "There is a bug in the Gnome Software, which disables the login to Ubuntu One - we are working on a solution. Please be patient. We will come out with and update very soon!"

This kind of thing annoys me, it were one of the reasons I switched to linux from Win7 after MS came out with their Win10 and tried to force people to update - I have used and supported/build/repaired computers for over 25 years. I never liked windows, but had to use it because of customers.

I just came from Ubuntu forums, where people are asking this question, but nobody here thinks its a good idea to answer them!

https://ubuntuforums.org/showthread.php?t=2335497

An update there on the progress of a solution would be an idea!

JBJ

     install from the terminal
     sudo snap install vlc
     Update
     sudo snap refresh vlc
     remove
     sudo snap remove vlc

El 11/10/16 a las 08:35, Jan Johansson escribió:
> Yesterday I tried to install VLC non-free from Gnome Software and were
> asked to login to Ubuntu One, which do not work as it keeps saying
> Password or email is wrong. Obviously neither email or password are
> worng when I'm able to write here, after signed in through Ubuntu One in
> web browser - People above agree that this is a bug.
>
> But wouldn't it be an idea to actually inform people of this through
> computer magazines or sites like
> https://sites.google.com/site/easylinuxtipsproject/ were people go for
> help setting up Ubuntu after install - so that they don't have to waste
> time running around on the net trying to figure out why this happens -
> since developers here have known about this since August 25.
>
> It wouldn't take you more than a few minutes posting: "There is a bug in
> the Gnome Software, which disables the login to Ubuntu One - we are
> working on a solution. Please be patient. We will come out with and
> update very soon!"
>
> This kind of thing annoys me, it were one of the reasons I switched to
> linux from Win7 after MS came out with their Win10 and tried to force
> people to update - I have used and supported/build/repaired computers
> for over 25 years. I never liked windows, but had to use it because of
> customers.
>
> I just came from Ubuntu forums, where people are asking this question,
> but nobody here thinks its a good idea to answer them!
>
> https://ubuntuforums.org/showthread.php?t=2335497
>
> An update there on the progress of a solution would be an idea!
>
> JBJ
>

Maybe it would be a good idea to not show up snaps in the g-s until this bug is fixed.

I have the same problem on Xubuntu 16.04 installing krita 3.0.1.1. Finally I installed correctly from terminal, but the issue exists in the Software Center.

Hello Will, or anyone else affected,

Accepted gnome-software into yakkety-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/gnome-software/3.20.1+git20161013.0.d77d6cf-0ubuntu1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Hello Will, or anyone else affected,

Accepted gnome-software into yakkety-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/gnome-software/3.20.1+git20161013.0.d77d6cf-0ubuntu2 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Change the error message, now it says "An error occurred"

Any way to test it on 16.04 LTS?

I do not know if it will work, but you can try to manually install the Package
32 bits https://launchpad.net/ubuntu/+source/gnome-software/3.20.1+git20161013.0.d77d6cf-0ubuntu2/+build/11019976
64 bits https://launchpad.net/ubuntu/+source/gnome-software/3.20.1+git20161013.0.d77d6cf-0ubuntu2/+build/11019970

 gnome-software 3.20.1+git20161013.0.d77d6cf-0ubuntu2 Just change the error message, there is no difference between putting the correct or wrong password

Sorry, there would be easier to make snap have a proper graphical installer?
For years they lived together in Ubuntu an installer programs and Synaptic. And both did the same.

All the more reason to have two different installers for different package formats.

Facing the same problem on a fresh 16.10 installation, experienced it first while trying to install VLC through software centre. Ubuntu SSO GUI didn't log me in, I tried a workaround using Terminal:

~$ sudo snap login <email>
[sudo] password for abhishek:
Password:
Login successful
abhishek@kabhishek:~/Documents$ sudo apt-get install vlc

Only the GUI SSO option doesn't authenticate.

I do not know if it's the same problem, but this happens only in the version published to correct this bug

The verification failed because snapd-login-service was not installed - this will be fixed in snapd-glib 1.2-0ubuntu1.1

I couldn't log in but when I tried upvoting(is that what it is called?) a review the login prompt worked this time. How do I log out to try again and see if it is reproducible?

This bug was fixed in the package gnome-software - 3.20.1+git20161013.0.d77d6cf-0ubuntu2

---------------
gnome-software (3.20.1+git20161013.0.d77d6cf-0ubuntu2) yakkety; urgency=medium

  * debian/control{,.in}: Build-Depend on libsnapd-glib-dev, to successfully
    build the Snap plugin.
  * debian/rules: Pass --enable-snap, so that configure bails out if the Snap
    plugin won't be built.

gnome-software (3.20.1+git20161013.0.d77d6cf-0ubuntu1) yakkety; urgency=medium

  * New upstream snapshot from the wip/ubuntu branch at
    git://git.gnome.org/gnome-software.
    - Use snapd-glib to perform snapd login. This fixes non-root access being
      removed in snapd. (LP: #1616943)

 -- Iain Lane <email address hidden> Thu, 13 Oct 2016 16:52:55 +0100

Status changed to 'Confirmed' because the bug affects multiple users.

snapd-glib accepted into xenial. Please upload the corresponding gnome-software SRU.

Hello Will, or anyone else affected,

Accepted gnome-software into xenial-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/gnome-software/3.20.1+git20161013.0.d77d6cf-0ubuntu2~xenial1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed.Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Just added proposed repository and refreshed packages. Unfortunately I don't see the update for gnome-software yet.

I checked again today. There was an update for gnome-software. I updated via Synaptic to avoid updating other packages from the repository. I just checked "gnome-software" to be updated. Synaptic also checked "gnome-software-common" and "ubuntu-software" to be updated. Apart from that Synaptic also checked "libsnapd-glib1" and "snapd-login-service" to be installed. So after updating and installing mentioned packages, I closed Synaptic and started g-s, I searched for "krita" (snap version showed up) and tried to install it but without luck (error about wrong password). I restarted my computer and tried again installing Krita. This time it went fine. After I entered my launchpad email and password, I was asked to enter my computer password. After that I clicked "continue" and Krita was installed.

This bug was fixed in the package gnome-software - 3.20.1+git20161013.0.d77d6cf-0ubuntu2

---------------
gnome-software (3.20.1+git20161013.0.d77d6cf-0ubuntu2) yakkety; urgency=medium

  * debian/control{,.in}: Build-Depend on libsnapd-glib-dev, to successfully
    build the Snap plugin.
  * debian/rules: Pass --enable-snap, so that configure bails out if the Snap
    plugin won't be built.

gnome-software (3.20.1+git20161013.0.d77d6cf-0ubuntu1) yakkety; urgency=medium

  * New upstream snapshot from the wip/ubuntu branch at
    git://git.gnome.org/gnome-software.
    - Use snapd-glib to perform snapd login. This fixes non-root access being
      removed in snapd. (LP: #1616943)

 -- Iain Lane <email address hidden> Thu, 13 Oct 2016 16:52:55 +0100

The verification of the Stable Release Update for gnome-software has completed successfully and the package has now been released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regressions.

This bug was fixed in the package snapd-glib - 1.2-0ubuntu1.1~xenial

---------------
snapd-glib (1.2-0ubuntu1.1~xenial) xenial; urgency=medium

  * Backport to xenial (LP: #1616943)

 -- Robert Ancell <email address hidden> Wed, 16 Nov 2016 14:58:58 +1300

This bug was fixed in the package gnome-software - 3.20.1+git20161013.0.d77d6cf-0ubuntu2~xenial1

---------------
gnome-software (3.20.1+git20161013.0.d77d6cf-0ubuntu2~xenial1) xenial; urgency=medium

  * New upstream snapshot from the wip/ubuntu branch at
    git://git.gnome.org/gnome-software.
    - Use snapd-glib to perform snapd login. This fixes non-root access being
      removed in snapd. (LP: #1616943)
    - Show screenshots for snaps (requires snapd 2.15.2) (LP: #1603610)
    - Set snap summary from snapd response (LP: #1629456)
    - Don't show terminal for graphical apps (LP: #1595023)
  * debian/control:
    - Build-depend on libsnapd-glib-dev
  * debian/rules:
    - Build with --enable-snap

 -- Robert Ancell <email address hidden> Wed, 23 Nov 2016 21:31:03 +1300

no puedo instalar programas en ubuntu 16.10 porque me pide los datos de mi cuenta de ubuntu one y cuando le pongo mi direccion de correo y contrasenas dice que no es correcta